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Managing your money in uncertain times

The pandemic and the rising cost of living have left lots of people with new money worries. Whether you’ve been caught off guard by higher bills and payments, uncertain income or the loss of a job, we can help you find your way forward and take the first step towards getting on top of things.

Our guides below tell you all you need to know to make the right choices, including help you can get if you’re worried about keeping up with essential bills and payments.

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Living on a squeezed income

Whatever is going on in your life, there are ways to make your income go further. Learn how to cut back on costs and see what extra help is available.

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Help if you’re struggling with bills and payments

Our quick, easy-to-use Bill prioritiser helps you understand which bills and payments to deal with first and how to avoid missing any payments

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Talking to your creditor

If you’re worried about missing a payment, letting your creditor (the organisation you owe money to) know is the best first step to resolving your money issues.

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Redundancy and losing your job

Losing your job can be a huge financial hit. Make sure you know your rights and understand how to protect your finances.

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Financial support if you’re self-employed

Working for yourself comes with extra challenges in uncertain times. Find out how you can top up your income and manage irregular earnings.

Have you missed a payment?

If so, now is the time to get debt advice

  • It’s free and confidential

  • Gives you better ways of managing your debts and money

  • Ensures you’re claiming all the right benefits and entitlements

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  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
Hours
  • Mon – Fri:9.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed
Talk to us live for money guidance using webchat
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat:8.00am – 3.00pm
  • Sun and bank holidays:Closed
Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Talk to us for money guidance using our web form

We aim to respond within 2 working days

Talk to us live for money guidance using WhatsApp

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For help sorting out your debts or credit questions. For everything else please contact us via Webchat or telephone.