Getting help & advice | MoneyHelper

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Got an important or complex decision to make and need to talk to someone? This section helps you find out where to get financial or legal advice.

Consumer rights

Find out how to get money back or put things right when things go wrong.

Divorce and separation advice

When to get specialist advice if your situation is complicated.

Financial advice

Choosing the right adviser when making an important financial decision.

Long-term care advice

Specialist advice about your options to plan and pay for long-term care.

Retirement advice

Tailored advice on how best to build your fund and when to use your pension.

Homes advice

Discover where to get help at each stage when buying or selling.

Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

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Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

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Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

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Talk to us live for pensions guidance using…

Talk to us live for money guidance using…

Talk to us live for pensions guidance using the telephone

From overseas: +44 20 7932 5780
For self-employed: 0345 602 7021

Hours

Mon – Fri:9.00am to 5.00pm
Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone

Welsh: 0800 138 0555
Typetalk: 18001 0800 915 4622
From overseas: +44 20 3553 2279

Hours

Mon – Fri:8.00am to 6.00pm
Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

If you’ve got a serious medical condition or disability and need travel insurance.

Use our travel insurance directory to get a list of specialist providers you can contact directly, as we can't give you quotes.

Need further help? If you’ve used the directory or you need further help to find an insurer, the British Insurance Brokers’ Association can link you with a broker. Call: 0370 950 1790

Call us for help dealing with debt.

If you’ve missed payments and are struggling with debt, call us and press 1 to speak to one of our debt advice partners. Hours

Mon - Fri: 9.00am - 5.00pm
Sat Sun and bank holidays: Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Call us if you’re worried about fraud or scams and need expert guidance.

Our specialists are here to support you over the phone. Hours

Mon - Fri 9.00am - 5.00pm
Sat-Sun and Bank Holidays Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using webchat

Hours

Mon – Fri:9.00am to 5.00pm
Sat, Sun and bank holidays:Closed

Talk to us live for money guidance using webchat

Hours

Mon – Fri:8.00am to 6.00pm
Sat, Sun and bank holidays:Closed

Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Talk to us for money guidance using our web form

We aim to respond within 2 working days

Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debt or credit questions. For everything else please contact us via Webchat or telephone.