If you have a problem with something you buy on a debit card, you might be able to get your money back from your bank under the Chargeback scheme. Some debit card providers offer this, and it means they might be able to get some or all your money back.
For example, if you buy a new sofa and the company goes bust before the sofa is delivered, your bank might be able to refund you.
Chargeback relies on your bank being able to get the money back from the bank of the company you’re buying from.
However, consumers get stronger protections when they buy using a credit card – as these rights are set out in law.
So, if you’re making a big purchase – such as a holiday or new piece of furniture – it makes sense to use your credit card to pay for at least some of the transaction.
You can claim back money from your card provider if something goes wrong with anything that you’ve paid between £100 and £30,000 for. And you only need to pay some of this on your credit card to get the full protection.