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How to book your Pension Safeguarding Guidance appointment

Welcome to MoneyHelper. We’re here to give free, impartial guidance to make your money and pension choices clearer.

You’ve been referred by your pension provider for a free Pension Safeguarding Guidance appointment to talk about the transfer of your pension benefits.

Keep in mind that this appointment is to help you understand the risk of being scammed and avoid making a transfer that leads to you losing some or all of your pension savings.  

Please go to the appointment yourself. Having someone else take the appointment for you puts you at risk, as you will miss out on important guidance.

If you don’t think you need this appointment, please contact your pension provider.

You can also book by calling 0800 015 4906 free or, if you’re overseas, by calling +44 20 7932 5780*

Lines are open Monday to Friday, 9am to 5pm UK time.

*International call charges may apply

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  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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  • Mon – Fri:9.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed
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  • Sat:8.00am – 3.00pm
  • Sun and bank holidays:Closed
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For help sorting out your debts or credit questions. For everything else please contact us via Webchat or telephone.