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Article
How to sort a problem with a payment
If you have a problem with a payment, take steps to put things right. Here’s how to sort common issues.
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Article
Universal Credit if you’re self-employed
If you’re self-employed, on a low income and need extra help with your living costs you might be able to claim Universal Credit. Find out more about what to ...
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Blog post
Is your bank closing? Here’s what you can do
Every month banks close branches on the high street, so if your bank has shut its doors, or is set to do so this year, we’ve got a few different options...
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Article
Managing your money after losing your partner
Losing your partner is one of the hardest things you’ll ever face, and having to manage money on top of your grief can feel overwhelming. This guide breaks down...
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Blog post
The five most popular reasons for switching bank
It’s nearly two years since the seven-day switching service made it easier for all of us to change our bank. The competition to attract customers is as strong...
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Article
How to use cheques and banker’s drafts
Most payments can be made instantly online or using mobile banking, but paper cheques and banker’s drafts are still an option. They’re slower though, with money...
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Article
Repaying benefit debts and overpayments
If you’ve been overpaid benefits, you’ll likely have to repay this money. Find out why you might have been overpaid, how you can make repayments, how to challenge...
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Article
Do you need mobile phone insurance?
Mobile phone insurance covers the cost of replacing or repairing your phone if it’s stolen, lost or damaged. But how do you know if you need it, and are these...
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Blog post
Credit can work in favour of your finances
Credit sometimes gets a bad reputation, mainly when it’s linked to debt, but whether it’s a credit card, personal loan, or overdraft, it can give you some much...
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Article
What to do when your Help to Save account closes
If you have a Help to Save account, find out what you can do with your money when your account matures and closes.