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Blog post
Frozen bank account – what should I do?
Banks can freeze, block or suspend accounts, often with no warning. If this has happened to you, it’s important to act quickly. Here’s what you need to know ...
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Article
Repaying benefit debts and overpayments
If you’ve been overpaid benefits, you’ll likely have to repay this money. Find out why you might have been overpaid, how you can make repayments, how to challenge...
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Article
Student and graduate bank accounts
A student bank account helps you manage your money while you study. Here’s all you need to know.
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Blog post
How to spot and avoid romance scams and online dating fraud
A failed relationship could give you a broken heart, but it shouldn't leave you out of pocket. Welcome to the world of romance scams, where a dating profile ...
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Article
Interest rates explained
When you borrow money, the amount you pay back is dictated by the interest rate, plus any additional fees. The same goes for savings accounts where you can earn...
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Blog post
What is a bank statement?
A bank statement lists all the transactions in and out of your account, plus details like your name and address. This lets you keep track of your money, spot...
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Article
How to sort a problem with a payment
If you have a problem with a payment, take steps to put things right. Here’s how to sort common issues.
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Blog post
APP scams explained: common types and how to avoid them
Get to know the common scams out there and what to do if you suspect you’re being targeted or might have made a transfer to someone ...
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Blog post
Is your bank closing? Here’s what you can do
Every month banks close branches on the high street, so if your bank has shut its doors, or is set to do so this year, we’ve got a few different options...