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Article
How to sort a problem with your bank account
If you have a problem with your bank or savings provider, ask them to put things right. If you’re still unhappy, you can complain. Here's how to sort common ...
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Article
How to make a bank transfer
A bank transfer lets you move money from one bank account to another. It’s usually instant, free and done using mobile or online banking, over the phone or in...
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Article
Fee-free basic bank accounts
If you have a poor credit history, you might not qualify for a standard bank account. Instead, you could apply for a basic bank account. This has the same features,...
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Article
Current accounts
A current account, known simply as a bank account, lets you make and receive payments. You can use it to pay bills, spend online and receive your wages....
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Article
Guide to digital banking
Online and mobile banking make managing your accounts easy and safe, wherever you are in the world. With instant access to your balance, payments and other features...
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Blog post
How to find your old bank accounts
Research from the Money and Pensions Service has found that 46% of people don’t save regularly. If you want to get into the savings habit, finding your old accounts...
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Blog post
Frozen bank account – what should I do?
Banks can freeze, block or suspend accounts, often with no warning. If this has happened to you, it’s important to act quickly. Here’s what you need to know ...
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Blog post
Four ways to get cashback
Getting paid to shop seems like a strange idea, but that’s exactly what cashback is. Whether it’s through your credit card or via an app on your mobile phone,...
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Blog post
How to spot and avoid bank scams
It’s not uncommon for your bank to try and contact you. But sometimes those emails and phone calls are just scammers using the trust you have in your bank to...
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Article
Credit union savings accounts
In credit unions members pool their savings and lend to one another. Members have something in common, such as the same employer, trade union, attending a specific...