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Article
Fee-free basic bank accounts
If you have a poor credit history, you might not qualify for a standard bank account. Instead, you could apply for a basic bank account. This has the same features,...
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Article
How to sort a problem with your bank account
If you have a problem with your bank or savings provider, ask them to put things right. If you’re still unhappy, you can complain. Here's how to sort common ...
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Topic
Banking and payments
Use our guides and tools to learn how to:
- find the best type of bank account for you
- open, switch and close an account
- make...
- find the best type of bank account for you
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Article
Current accounts
A current account, known simply as a bank account, lets you make and receive payments. You can use it to pay bills, spend online and receive your wages....
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Blog post
Frozen bank account – what should I do?
Banks can freeze, block or suspend accounts, often with no warning. If this has happened to you, it’s important to act quickly. Here’s what you need to know ...
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Article
How to open a bank account for your benefit payments
To receive benefits like Universal Credit, you’ll usually need an account that can receive automatic payments. This could be with a bank, a building society ...
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Article
Transferring your credit card balance
A balance transfer is when you move the balance from one credit or store card to another credit card with a different provider, usually to take advantage of ...
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Article
Guide to digital banking
Online and mobile banking make managing your accounts easy and safe, wherever you are in the world. With instant access to your balance, payments and other features...
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Blog post
How to find your old bank accounts
Research from the Money and Pensions Service has found that 46% of people don’t save regularly. If you want to get into the savings habit, finding your old accounts...
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Article
Credit union savings accounts
In credit unions members pool their savings and lend to one another. Members have something in common, such as the same employer, trade union, attending a specific...