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Blog post
Frozen bank account – what should I do?
Banks can freeze, block or suspend accounts, often with no warning. If this has happened to you, it’s important to act quickly. Here’s what you need to know ...
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Article
How contactless payments work
It’s quick and convenient to buy goods and services using contactless payments in shops, restaurants and for public transport. This guide explains how contactless...
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Article
Guide to digital banking
Online and mobile banking make managing your accounts easy and safe, wherever you are in the world. With instant access to your balance, payments and other features...
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Topic
Banking and payments
Use our guides and tools to learn how to:
- find the best type of bank account for you
- open, switch and close an account
- make...
- find the best type of bank account for you
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Article
How to make a bank transfer
A bank transfer lets you move money from one bank account to another. It’s usually instant, free and done using mobile or online banking, over the phone or in...
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Article
How to choose a bank account
There are many different current accounts to choose from, including some with perks like cashback on bills, fee-free overseas spending and savings interest. ...
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Article
Current accounts
A current account, known simply as a bank account, lets you make and receive payments. You can use it to pay bills, spend online and receive your wages....
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Blog post
How to get a refund for bank transfer scams
New rules now mean that most victims of bank transfer scams – also known as “Authorised Push Payment” fraud should now get a refund in five working days from...
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Article
How to sort a problem with a payment
If you have a problem with a payment, take steps to put things right. Here’s how to sort common issues.
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Article
Overdrafts explained
When you use your overdraft (often called “going into your overdraft”), you’re getting into debt. An overdraft should be for short-term borrowing or emergencies...
