If you’re living abroad and have received notice that the UK bank account you currently receive pension income payments into is about to be closed, it’s important to check with your pension provider what payment options they offer for customers living overseas without a UK bank account. Sometimes, they’ll be able to pay your income to an overseas bank of your choice, such as a local bank account in your country of residence or in the EEA.
Or, see if it’s possible to set up an account with a UK bank operating in the country you live in and have your income paid in there. Check you can meet the bank’s eligibility criteria for opening a new bank account and that the account will meet your needs. For example, does it require you to have a minimum income or deposit with them.
If neither of these options are possible, check if your pension provider can send payment by cheque to your home address in your country of residence.
It’s also important to take these steps if you’re using your UK account to regularly pay into a pension, investment or protection product.