Each water company has their own scheme to help you during the pandemic. These include social tariff schemes, discounts and payment breaks.
If you can’t leave the house as you’re self-isolating, water companies will offer you other ways to pay your bill.
You shouldn’t be visited by enforcement agencies (bailiffs or sheriffs) to collect any water bill arrears during the coronavirus crisis.
However, always speak to your supplier as soon as you know there’s a problem. This will prevent any missed payments becoming serious debts in the future.