Teaching your child about online scams and in-app purchases

Children, just like adults, can be the target of online scams. However, children can be particularly vulnerable because they’re likely to have less knowledge of what a scam looks like.

Father and daughter looking at their mobile phones

Why we need to explain scams to children

Stopping children from going online or using their phones won’t protect them from scams in the long term. They need to learn about the risks and build up their knowledge, so that when they’re adults, and handling larger amounts of money, they’ll have a good understanding of what a scam looks like and how to avoid one. 

The key to teaching children is to learn about online scams yourself so you can show them what to look out for and get a better understanding of how to protect them.

Protecting children from scams

In-app purchases

In-app or in-game purchases let you buy products or services from inside a game or app. This could be part of the game, for example, a new ‘skin’, ‘weapon’ or ‘dance’.

Without any protection in place, your child can buy these using your card details. These purchases can be made through services that store your card details, such as, Google Play, iTunes, or Apple Store. Because you can pay using stored card details, your child might not even see this as a payment, and you might not be aware it’s happening.

Catfishing

Catfishing is when someone pretends to be someone else online. Children fall for this scam, like adults, and can be tricked into giving away their parents’ bank details or account log ins. 

Having an honest conversation with your child about how some adults pretend to be someone else online to get money will help them to spot these scams. You can also ask them to tell you if anyone they've met online are in trouble, such as needing money, as you'll be able to help.

Protecting children from identify theft

Identity theft can happen to children as well as adults. If children are giving away their personal details, such as their name, date of birth and address, this could potentially be used to open bank accounts. This could influence their future credit reports.

You can help your child avoid identity theft by telling them never to share their personal details with anyone or use their personal details to log on or to access a website or a game. 

You can also look out for signs that your child’s identity has been stolen such as:

  • receiving bank statements, credit card statements, offers of credit or bills addressed to your child 

  • finding out your child has a poor credit history when you try and open a bank account for them 

If you know or suspect that your child’s identity has been stolen, you can report it to Action FraudOpens in a new window the national reporting centre for fraud and cybercrime.

Keeping your child safe online

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