If you don’t agree with the result of the assessment, ask your local Clinical Commissioning Group, Health Board or Health and Social Care Trust for a review of their decision.
You must ask for this in writing within six months of being told you didn’t qualify.
If their decision was only based on an initial screening, ask for a full assessment.
You should have an opportunity to contribute to the review and to see all the evidence that’s taken into account.
If you’ve already been paying for care home fees and think you should have received NHS funding, you might be able to appeal.
To do this, speak to your social worker or health practitioner, and ask for a retrospective assessment.
If this doesn’t resolve the issue for you, you can ask for an independent review panel to consider your situation within six months.
As a last resort, you can ask for your complaint to be determined by the Parliamentary Health Service Ombudsman.