A lost account is one that your bank or building society has marked as inactive, because:
- there’s been no account activity –usually for at least three years
- they haven’t managed to contact you – usually because of a change of address.
If you prefer, you can apply on paper. Find out more on the My Lost Account website
It was set up by the British Bankers’ Association, the Building Societies Association and National Savings and Investments (NS&I).
The aim is to help you find lost accounts with any UK bank, building society or NS&I, as well as with some overseas banks with branches in the UK.
If your account is held overseas, you’ll need to get in touch with the bank or savings institution holding the account.
It can only be used to track down inactive accounts that haven’t been used for at least three years.