Come and join our online communities - Chat with us and others in your situation

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Whatever your money situation is, we’ve got the Facebook group for you. They’re filled with members who are in a similar position to you, or have already been through it – so you can ask questions (anonymously if you wish), share tips and tricks and feel part of a growing community.

Cost of Living support group – by Moneyhelper

In this group we talk about all things regarding the rising cost of livingOpens in a new window. Wondering how to make ends meet? Have benefits questions? Just want to vent or share frustrations? This is the place for you.

Budgeting and Saving community – by Moneyhelper

This busy group is full of people sharing tips and tricks on how to be better at budgeting and savingOpens in a new window. If you want to work on managing your money, come along and get involved.

Debt support community – by Moneyhelper

Are you worried about your debts?Opens in a new window This group is an understanding place with members who are in a similar situation to you. Some haven’t started their journey out of debt, while others are well on the way. This is a safe and judgement free place to chat, and you can ask us questions too. 

Your pension and planning for the future – by Moneyhelper

Our newest (but super popular) group made for all those planning for retirementOpens in a new window. MoneyHelper’s pensions experts monitor the posts and comments to help you sort out those worries about old workplace pensions or what to do when it’s time to retire. Come and say hello!

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Talk to us live for money guidance using the telephone.
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Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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If you’ve missed payments and are struggling with debt, call us and press 1 to speak to one of our debt advice partners. Hours
  • Mon - Fri: 9.00am - 5.00pm
  • Sat Sun and bank holidays: Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Our specialists are here to support you over the phone. Hours
  • Mon - Fri 9.00am - 5.00pm
  • Sat-Sun and Bank Holidays Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
Hours
  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed
Talk to us live for money guidance using webchat
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed
Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Talk to us for money guidance using our web form

We aim to respond within 2 working days

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For help sorting out your debt or credit questions. For everything else please contact us via Webchat or telephone.