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Topic
Contact us
However you choose to get in touch, we’re here to help - and you’ll always chat with a real person.
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Financial advice
When you’re making important financial decisions, it can be a good idea to talk to an expert. Taking advice from a professional can help you feel supported during stressful or complicated processes like...
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Article
How to choose a financial adviser
A financial adviser can recommend products and services that will help meet your financial needs and goals. Find out how to choose a regulated adviser that’s...
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Money problems and complaints
You’ve got certain rights when it comes to the financial products you use. If something goes wrong or you were sold something unsuitable, there are things you...
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Article
Do I need a financial adviser?
Paying for regulated financial advice can help you find the best ways to manage your money, including savings, investments and pensions. This might mean you ...
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Article
Financial adviser fees
Paying for regulated financial advice can save you time and money in the long run and help you meet your needs and goals. Find out how much financial advisers...
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Article
How to complain about a problem with your pension
If you have a problem with your pension, including about the State Pension or bad advice from a financial adviser, you can complain. Here’s what you need to ...
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Article
How to complain to your bank, insurer, lender, card or investment provider
Find out how to complain about a financial services provider, including banks, lenders, card providers, insurance companies, investment firms and financial advisers....
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Article
Help funding care – how to get advice
If you’re not sure how to pay for care, like care home fees, it’s worth getting financial advice. Find out how a regulated specialist care fees adviser could...
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How to claim compensation for a pension problem or poor advice
If you’re unhappy with your pension provider, or a financial adviser has given you poor advice, you might be able to claim compensation for any money you’ve ...
