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Article

Shopping and paying safely online

These simple tips will help protect you against scams and fraud, and tell you what to do if you don’t get the item you order.
Article

How to reduce your energy bills

Are you worried about paying your energy bills? Find out what help is available if you’re concerned about paying bills or missing a payment.
Article

Travel insurance and holiday cancellations

Whether you’re travelling in the UK or abroad, one of your concerns is going to be how safe your money is when you book and what you can do if your holiday is...
Blog post

What to do if your holiday or flight is cancelled or delayed: rights, refunds and next steps

When you’re heading off on a break, the last thing you want is any late changes, let alone to hear that your holiday is cancelled. Recent flight disruption and...
Article

Prepaid cards

If you want to pay with plastic, but don’t want a debit or credit card, a prepaid bank card might be the right option. There are many to choose from, and they...
Article

How Paypal and mobile wallets work

If you link your credit or debit card to an electronic wallet – such as PayPal, Apple Pay, Google Pay or Samsung Pay – you can spend online or in store without...
Explaining digital money to children

We’re fast becoming a cashless society. Many of us pay for our shopping with debit and credit cards and check our balance on our mobile phone. While it’s...

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