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Article
How to reclaim unfair or packaged bank charges
If you’re struggling financially or think you were mis-sold a packaged account, you can ask your bank to refund any charges or monthly fees you’ve paid over ...
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Article
Free printed guides
Our printed guides cover many different money and pension topics, including Universal Credit, mortgages, bank accounts, power of attorney and ways to take your...
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Tool
Tools and calculators
These are the tools and calculators that will help you quickly work out the figures you need for some of the most common money situations you may find yourself...
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Article
Using and paying with debit cards
A debit card lets you spend money in your bank account. You can use it in shops, online, over the phone and at cash machines. Here’s all you need to know, including...
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Article
Carer’s Card Accounts
If an illness or disability means you rely on friends or family to do your shopping, withdraw cash for you or pay your bills, then a Carer’s Card account might...
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Blog post
What is open banking?
Open banking might seem complicated, but it could make tasks like paying bills, budgeting and moving your money between different banks and building societies...
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Topic
Banking and payments
Use our guides and tools to learn how to:
- find the best type of bank account for you
- open, switch and close an account
- make...
- find the best type of bank account for you
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Article
ISAs and other tax-efficient ways to save or invest
Make the most of tax-free savings and investments for you and your children or grandchildren.
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Blog post
Frozen bank account – what should I do?
Banks can freeze, block or suspend accounts, often with no warning. If this has happened to you, it’s important to act quickly. Here’s what you need to know ...
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Blog post
Changing your name: a checklist on who to inform
Whether you’ve got married, divorced, or have changed your name for any other reason, you’ll need to update various accounts and documents to make sure everything...
