What is Pension Wise?
Pension Wise is a free government service that offers free, impartial guidance. It outlines the options for people with defined contribution pensions.
About the appointment
During a Pension Wise appointment, a specialist will talk you through your options for taking your pension money.
Your appointment will last around 45 to 60 minutes.
The specialist will:
- explain your pension options
- explain how each option is taxed
- tell you what your next steps are.
Before you book
You can get free guidance from Pension Wise if:
- you’re aged 50 or over, and
- have a UK-based defined contribution pension – not a final salary or career average pension.
Answers to the questions below are all on our website:
Face-to-face appointments
There are currently no face-to-face appointments being offered, and we continue to work with our delivery partners to understand the options available to us moving forward.
We continue to offer telephone appointments to help you explore your pensions options.
If a phone appointment isn’t suitable, you can explore options for using your pension pot.
Under 50, not sure what pension you have, or just not ready?
We can still answer your questions. Call us free on 0800 011 3797 or use our webchat. One of our pension specialists will be happy to help.
Opening times: Monday to Friday: 9am to 5pm (helpline) 9am to 6pm (webchat). Closed on bank holidays.
