Book a free Pension Wise appointment

What is Pension Wise?

Pension Wise is a free government service that offers free, impartial guidance. It outlines the options for people with defined contribution pensions.

About the appointment

During a Pension Wise appointment, a specialist will talk you through your options for taking your pension money.

Your appointment will last around 45 to 60 minutes.

The specialist will:

  • explain your pension options
  • explain how each option is taxed
  • tell you what your next steps are.

Before you book

You can get free guidance from Pension Wise if:

  • you’re aged 50 or over, and
  • have a UK-based defined contribution pension – not a final salary or career average pension.

Answers to the questions below are all on our website:

Face-to-face appointments

There are currently no face-to-face appointments being offered, and we continue to work with our delivery partners to understand the options available to us moving forward. 

We continue to offer telephone appointments to help you explore your pensions options.

If a phone appointment isn’t suitable, you can explore options for using your pension pot

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MoneyHelper is the new, easy way to get clear, free,
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Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
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0800 011 3797* Hours
  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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0800 138 7777* Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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