If you’ve been caught off guard by higher bills and you’re worried about missing a payment, letting your creditor know and having early conversations with them is the best first step to resolving your money issues and avoiding falling into problem debt. Your creditor is any organisation you owe money to for example, your landlord or housing association, mortgage lender, gas supplier, electricity supplier or your council.
Find out how to take steps to help - or download our guide Talking to your creditor.
