Free pensions guidance

Whether you’re new to pensions, thinking of taking a pension or anywhere in-between, you can get free help online or over the phone with MoneyHelper.

Pensions and retirement

Auto enrolment

Introduction, how it works, all about contributions.

Building your retirement pot

How much do you need, ways to build your pot, transferring and merging.

Pensions explained

Starting a pension, types of pension, understanding pensions.

Pension problems and changes

Complaints, financial help when retired, changes to schemes.

Pension Wise

Free, impartial guidance on the options for taking your pension pot.

State Pension

How it works, what you might get, National Insurance.

Taking your pension

Ways to draw your pension, when can you retire, Pension Wise appointments.

Tax and pensions

Tax allowances, tax paid on pensions, tax relief.

Help from our pension specialists is impartial and free to use

Phone us on 0800 011 3797

Open Monday to Friday, 9am to 5pm. Closed on bank holidays.

Submit a query

Use our online enquiry form. We aim to respond within five working days.

Chat to us

Use our webchat. Open Monday to Friday, 9am to 5pm. Closed on bank holidays.

Talk to us live for…

Talk to us live for…

Talk to us live for pensions guidance

For the quickest reply, use our webchat or telephone helpline. We’re open between 9am and 5pm, Monday to Friday.

Talk to us live for money guidance using…

Talk to us live for pensions guidance using the telephone

From overseas: +44 20 7932 5780
For self-employed: 0345 602 7021

Hours

Mon – Fri:9.00am to 5.00pm
Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone

Welsh: 0800 138 0555
Typetalk: 18001 0800 915 4622
From overseas: +44 20 3553 2279

Hours

Mon – Fri:8.00am to 6.00pm
Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

If you’ve got a serious medical condition or disability and need travel insurance.

Use our travel insurance directory to get a list of specialist providers you can contact directly, as we can't give you quotes.

Need further help? If you’ve used the directory or you need further help to find an insurer, the British Insurance Brokers’ Association can link you with a broker. Call: 0370 950 1790

Call us for help dealing with debt.

If you’ve missed payments and are struggling with debt, call us and press 1 to speak to one of our debt advice partners. Hours

Mon - Fri: 9.00am - 5.00pm
Sat Sun and bank holidays: Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Call us if you’re worried about fraud or scams and need expert guidance.

Our specialists are here to support you over the phone. Hours

Mon - Fri 9.00am - 5.00pm
Sat-Sun and Bank Holidays Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using webchat

Hours

Mon – Fri:9.00am to 5.00pm
Sat, Sun and bank holidays:Closed

Talk to us live for money guidance using webchat

Hours

Mon – Fri:8.00am to 6.00pm
Sat, Sun and bank holidays:Closed

Talk to us for pensions guidance using our web form

We’ll respond as soon as we can, but this can take over five working days. For a quicker reply, use our webchat between 9am and 5pm, Monday to Friday.

Talk to us for money guidance using our web form

We aim to respond within 2 working days

Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debt or credit questions. For everything else please contact us via Webchat or telephone.