Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on 0800 011 3797
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Free pensions guidance

Whether you’re new to pensions, thinking of taking a pension or anywhere in-between, you can get free help online or over the phone with MoneyHelper.

Help from our pension specialists

Free, impartial and backed by
HM Government

Phone us on 0800 169 0297

Open Monday to Friday, 9am to 5pm. Closed on bank holidays.
Submit a query

Use our online enquiry form. We aim to respond within five working days.
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Chat to us

Use our webchat. Open Monday to Friday, 9am to 6pm. Closed on bank holidays.

Pensions and retirement

Auto enrolment

Introduction, how it works, all about contributions.
Building your retirement pot

How much do you need, ways to build your pot, transferring and merging.
Pensions basics

Starting a pension, types of pension, understanding pensions.
Pension problems

Complaints, financial help when retired, changes to schemes.
Pension Wise

Free, impartial guidance on the options for taking your pension pot.
State Pension

How it works, what you might get, National Insurance.
Taking your pension

Ways to draw your pension, when can you retire, Pension Wise appointments.
Tax and pensions

Tax allowances, tax paid on pensions, tax relief.
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Hours
  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Talk to us live for money guidance using the telephone
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Talk to us live for pensions guidance using web chat
Hours
  • Mon – Fri:9.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed
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Talk to us live for money guidance using webchat
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat:8.00am – 3.00pm
  • Sun and bank holidays:Closed
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Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

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Talk to us for money guidance using our web form

We aim to respond within 2 working days

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Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debts or credit questions. For everything else please contact us via Webchat or telephone.

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