Free pensions guidance

Whether you’re new to pensions, thinking of taking a pension or anywhere in-between, you can get free help online or over the phone with MoneyHelper.

Pensions and retirement

Auto enrolment

Introduction, how it works, all about contributions.
Building your retirement pot

How much do you need, ways to build your pot, transferring and merging.
Pensions basics

Starting a pension, types of pension, understanding pensions.
Pension problems

Complaints, financial help when retired, changes to schemes.
Pension Wise

Free, impartial guidance on the options for taking your pension pot.
State Pension

How it works, what you might get, National Insurance.
Taking your pension

Ways to draw your pension, when can you retire, Pension Wise appointments.
Tax and pensions

Tax allowances, tax paid on pensions, tax relief.

Help from our pension specialists is impartial and free to use

Phone us on 0800 011 3797

Open Monday to Friday, 9am to 5pm. Closed on bank holidays.
Submit a query

Use our online enquiry form. We aim to respond within five working days.
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Chat to us

Use our webchat. Open Monday to Friday, 9am to 5pm. Closed on bank holidays.
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Hours
  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Talk to us live for money guidance using the telephone.
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Use our travel insurance directory to get a list of specialist providers you can contact directly, as we can't give you quotes.

Need further help? If you’ve used the directory or you need further help to find an insurer, the British Insurance Brokers’ Association can link you with a broker. Call: 0370 950 1790

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If you’ve missed payments and are struggling with debt, call us and press 1 to speak to one of our debt advice partners. Hours
  • Mon - Fri: 9.00am - 5.00pm
  • Sat Sun and bank holidays: Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Our specialists are here to support you over the phone. Hours
  • Mon - Fri 9.00am - 5.00pm
  • Sat-Sun and Bank Holidays Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Talk to us live for pensions guidance using web chat
Hours
  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed
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Talk to us live for money guidance using webchat
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed
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Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

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Talk to us for money guidance using our web form

We aim to respond within 2 working days

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Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debt or credit questions. For everything else please contact us via Webchat or telephone.

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