Claiming compensation if you’ve been mis-sold

If you were mis-sold a financial product, you might be entitled to compensation. Find out what your rights are and how to claim.

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Ways you might have been mis-sold

You might be entitled to compensation if your bank or other financial company sold you a product that wasn’t suitable.

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How to complain if you’ve been mis-sold

If you want to complain, act quickly – you have more options if you complain within three years of noticing something was wrong or six years of being sold the product. It’s a good idea to gather any paperwork you have before you start.

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If the firm has gone out of business

If you think you’ve been sold a product that wasn’t suitable but the firm responsible has gone bust, all is not lost. You might be able to get something back through the Financial Services Compensation Scheme (FSCS).

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