Got a pension question? Our help is impartial and free to use. Get in touch online or over the phone on 0800 011 3797
Page 1 of 3
Blog post
Be careful who you transfer money to Be careful who you transfer money to 15 September 2021

Watch out for scams where you're tricked into transferring money to a fraudster's account.

Blog post
How to spot and avoid pension scams How to spot and avoid pension scams 12 September 2021

Pension scams come in lots of shapes and sizes, but they all have the same effect – you lose your life savings. Here’s how to spot and avoid pension scams.

Blog post
How to spot and report fake emails and phishing scams How to spot and report fake emails and phishing scams 01 September 2021

How to spot and report fake emails and phishing scams, and how to protect yourself from future scams.

Blog post
How to spot cryptocurrency and Bitcoin scams How to spot cryptocurrency and Bitcoin scams 01 September 2021

Cryptocurrency scams often have similar traits, so with the right know-how you can spot them. Here's how

Blog post
What is credit card fraud and how can I prevent it? What is credit card fraud and how can I prevent it? 01 September 2021

Make sure you’re not a target of credit card fraud by finding out exactly what credit card fraud is and how to prevent it.

Blog post
Could someone have stolen your identity? Could someone have stolen your identity? 01 September 2021

We’re looking at fraudsters who pretend to be you so they can try to get credit in your name.

Blog post
What is a Ponzi scheme and is it a scam? What is a Ponzi scheme and is it a scam? 01 September 2021

Ponzi schemes are one of the most famous, and arguably first, scam

Blog post
How to spot and avoid DVLA scams How to spot and avoid DVLA scams 01 September 2021

Have you been offered a refund from the "DVLA"? Find out what to do about these scam texts and emails.

Blog post
How to choose a secure password and keep it safe How to choose a secure password and keep it safe 18 August 2021

For your online security, it's really important that you choose strong, secure passwords and manage them safely. Here are some tips on how to do that.

Blog post
What is a vishing or telephone scam? What is a vishing or telephone scam? 29 June 2021

Talk to us live for…
Talk to us live for…
Talk to us live for pensions guidance using
Talk to us live for money guidance using…
Hours
  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
Hours
  • Mon – Fri:9.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed
Talk to us live for money guidance using webchat
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat:8.00am – 3.00pm
  • Sun and bank holidays:Closed
Talk to us for pensions guidance using our web form

We aim to respond within 5 working days

Talk to us for money guidance using our web form

We aim to respond within 2 working days

Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debts or credit questions. For everything else please contact us via Webchat or telephone.