Pensions guidance enquiry form

Our online webform is currently being fixed

In the meantime, you can contact our pension specialists by phone or webchat.

We’re open Monday to Friday, 9am to 5pm. Closed on weekends and bank holidays. 

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Talk to us live for pensions guidance using the telephone

From overseas: +44 20 7932 5780
For self-employed: 0345 602 7021

Hours

Mon – Fri:9.00am to 5.00pm
Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Talk to us live for money guidance using the telephone

Welsh: 0800 138 0555
Typetalk: 18001 0800 915 4622
From overseas: +44 20 3553 2279

Hours

Mon – Fri:8.00am to 6.00pm
Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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If you’ve got a serious medical condition or disability and need travel insurance.

Use our travel insurance directory to get a list of specialist providers you can contact directly, as we can't give you quotes.

Need further help? If you’ve used the directory or you need further help to find an insurer, the British Insurance Brokers’ Association can link you with a broker. Call: 0370 950 1790

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Call us for help dealing with debt.

If you’ve missed payments and are struggling with debt, call us and press 1 to speak to one of our debt advice partners. Hours

Mon - Fri: 9.00am - 5.00pm
Sat Sun and bank holidays: Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Call us if you’re worried about fraud or scams and need expert guidance.

Our specialists are here to support you over the phone. Hours

Mon - Fri 9.00am - 5.00pm
Sat-Sun and Bank Holidays Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

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Talk to us live for pensions guidance using webchat

Hours