Pension questions?
- Get in touch. Our help is impartial and free to use, whether that’s online or over the phone.

Free printed guides

Our free and impartial printed guides are designed to help not-for-profit and public sector organisations, as well as commercial organisations, helping to make money and pension choices clearer.

 

Our guidance is here to cut through the jargon and complexity, explain what you need to do and how you can do it.

 

If you’re an individual wanting a guide for yourself, you can also order hard copies of our guides for free, or download a copy to print at home.

 

We’ve made sure our guides are a good starting point for thinking about money and pensions whatever your circumstances or plans.

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Alternative formats

We can also send you our publications in alternative formats including Braille, large print and audio.

Artwork for both not-for-profit and commercial businesses

If you prefer to print your own copies, we can send you artworks for our guides free of charge.

If you want a print quote, please contact moneyhelperteam@theapsgroup.com

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To contact us, cancel, suspend an order, or enquire about delivery

Please either email us at moneyhelper@theapsgroup.com or log in to your account at the APS Group websiteto contact us with any queries.

Welsh versions

All of our publications are also available in Welsh You can switch the language of our ordering website by clicking the ‘Guest’ button in the top right of the site and choosing ‘Language’.

Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free,
impartial help for all your money and pension choices.
Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
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Hours
  • Mon – Fri:9.00am – 5.00pm
  • Sat, Sun and bank holidays:Closed

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for money guidance using the telephone
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat, Sun and bank holidays:Closed

* Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Talk to us live for pensions guidance using web chat
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  • Sat, Sun and bank holidays:Closed
Talk to us live for money guidance using webchat
Hours
  • Mon – Fri:8.00am – 6.00pm
  • Sat:8.00am – 3.00pm
  • Sun and bank holidays:Closed
Talk to us for pensions guidance using our web form

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Talk to us for money guidance using our web form

We aim to respond within 2 working days

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For help sorting out your debts or credit questions. For everything else please contact us via Webchat or telephone.